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Refund Policy
Shipments
We offer full refunds, minus payment processing fees, on unused
shipments for up to 60 days after the purchase date. To request
a refund, email support@bikeflights.com and include your order
number. Refunds are returned using the original method of
payment and may take up to 7-10 days to process.
We do not refund international clearance fees after delivery.
We do not refund charitable donations made to non-profit
organizations through our Buck Up for Bikes Program.
Merchandise
We offer full refunds, minus payment processing and shipping
fees, on any unused merchandise returned within 60 days of the
original purchase date. To request a refund and get return
instructions, email support@bikeflights.com and include your
order number. Refunds are returned using the original method of
payment and may take up to 7-10 days to process once the return
merchandise is received.